Frequently Asked Questions
Do you offer 24/7 towing services?
Yes! J&R Valdez Towing provides 24/7 towing and roadside assistance across Duluth, Gwinnett County, and Metro Atlanta. Day or night, we’re always available when you need help.
How long does it take for a tow truck to arrive?
Our average arrival time is 15–30 minutes, depending on traffic and your exact location. We always dispatch the closest truck to ensure the fastest service possible.
What areas do you service?
We proudly service:
- Duluth
- Gwinnett County (Lawrenceville, Norcross, Suwanee, Doraville, Johns Creek, Peachtree Corners, and more)
- Metro Atlanta
If you’re nearby, we can get to you, just give us a call.
What type of towing services do you offer?
Our services include:
- Local & long-distance towing
- Emergency towing
- Accident recovery
- Flatbed towing
- Motorcycle towing
- Luxury, exotic, and lowered vehicle towing
- Junk Car Removal
How much does towing cost in Duluth or Gwinnett County?
Towing typically ranges from $85–$150, depending on:
- Distance
- Vehicle type
- Situation (breakdown, accident, off-road recovery)
For an exact quote, call or text us — we respond quickly.
Do you tow all types of vehicles?
Yes! We tow cars, SUVs, trucks, vans, EVs, motorcycles, luxury vehicles, and more.
Our flatbeds ensure safe, damage-free transport.
Can you tow my car if it won’t start or is completely dead?
Absolutely. Whether your vehicle has no power, a broken axle, or is stuck in park, we can safely load and tow it using professional equipment.
Do you work with insurance or motor clubs?
We can provide receipts for insurance reimbursement, depending on your coverage.
(Some insurers reimburse out-of-network towing services.)
Can you tow luxury, lowered, or exotic vehicles?
Yes, we specialize in handling high-end and low-clearance vehicles, including:
- BMW
- Mercedes
- Audi
- Lexus
- Tesla
- Modified or lowered cars
We use flatbeds, soft straps, and careful loading techniques to prevent damage.
Can you tow me from the highway or interstate?
Yes — we provide fast service on major highways, including:
- I-85
- Highway 316
- Buford Highway
- Peachtree Industrial Blvd
- Satellite Blvd, and more
We regularly respond to high-traffic and roadside emergencies.
How do I request a tow?
You can reach us anytime by:
📞 Calling or texting
📍 Sharing your location
💬 Messaging through social media
We make the process fast and easy.